More than 238,000 Ford Explorers being recalled due to rollaway risk: See affected models
Ford is recalling more than 280,000 of its mid-size SUVs due to a safety issue that could cause the vehicle to roll away, the National Highway Traffic Safety Administration is reporting.
The federal safety regulator said the recall is for certain 2020-2022 Ford Explorer vehicles. On the SUVs, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect, NHTSA reported Thursday.
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied, the agency said. Either scenario can increase the risk of a crash.
Ford's recall comes on the heels of NHTSA's Office of Defects Investigation opening an inquiry after receiving two complaints repairs that didn’t work in two previous recalls – one this year and one last year.
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Here's what you need to know about the recall and if your vehicle is affected:
What Ford Explorers are being recalled?
The affected vehicles include as many as 238,364 Ford Explorers from 2020 to 2022.
You can check USA TODAY's recall database for any open recalls on your vehicle.
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How do I resolve the Ford Explorer recall?
To resolve the problem, dealers will replace the rear axle bolt and a bushing at no cost, according to NHTSA. They will also inspect the rear axle cover for any damage.
Owners will be notified of the recall via letter starting Nov. 6. Owners can also contact Ford customer service at 1-8669-436-7332. Ford's number for this recall is 23S55.
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How do I check to see if my car is being recalled?
Looking to see if any recalls were issued on your vehicle? Owners can check USA TODAY’s automotive recall database or search NHTSA’s database for new recalls. The NHTSA website also allows you to search for recalls based on your vehicle identification number, or VIN.
For more information contact the NHTSA Hotline at 1-888-327-4236 or visit www.nhtsa.gov.
Natalie Neysa Alund is a senior reporter for USA TODAY. Reach her at [email protected] and follow her on X @nataliealund.